Customer Claim Form

If you have issues with any of our products, please have a look at our FAQs. You'll find answers to most questions here.

If you have any issues with our products, please let our Technical Service team know. Just fill out this form and we’ll be in touch as soon as possible.

Contact Us

Product

Your product *

Installation date *

Description of issue *

Upload proof of purchase (JPG / PDF)

Model number

Image of product

Billing address

Suffix *

First Name *

Surname *

Company Name

Number & Street Name *

2nd line of address

Town *

City / County *

Post code *

Country *

Telephone number *

Email address *

Product installation address (if different from billing address)

Product installation address *

same as billing address

different from billing address

Suffix

First Name

Surname

Company Name

Number & Street Name

2nd line of address

Town

City / County

Post code

Country

Telephone number

Email address

Yes, I’ve read the privacy policy and authorise the processing of my personal data. *

* = Required fields

Sending this form does not constitute a binding customer service order. We use this form to contact you with no obligation. The corresponding department will reach out to you to discuss next steps.

We provide customer service in accordance with the General Terms and Conditions for Customer Service of TOTO Europe GmbH.