Cleanliness
and Comfort;
Wellness
Cleanliness and Comfort; Wellness is one of the three global themes of the TOTO Global Environmental Vision. To help us achieve this theme, we have established the goals of “realize cleanliness and comfort throughout the world” and “pursue ease of use for everyone” and are working to deliver clean and comfortable toilets on a global basis.
By realizing cleanliness and comfort;wellness through our business activities, we will contribute to the SDGs.
TOTO CLEANOVATION
Realize Cleanliness and Comfort;Wellness throughout the World
To create clean and comfortable toilet spaces for our customers, we have developed a range of clean technologies unique to TOTO, such as EWATER+, CEFIONTECT, RIMLESS TORNADO FLUSH, and non-contact technology like TOUCHLESS. Based on TOTO CLEANOVATION, derived from the words "CLEAN" and "INNOVATION," we will communicate our three values for the continuation of clean innovation to customers around the world.
The continuation of clean innovation
WASHLET®
The clean lifestyle culture of
"washing bottoms"
CLEAN SYNERGY
"Cleanliness and security"
achieved with unique technologies and designs
TOUCHLESS
Peace of mind derived from
"not touching"
Trends in Cumulative WASHLET® Sales
Reaching a Total of over 60 Million Units Shipped for WASHLET.
Launched in 1980, WASHLET has gradually become commonplace in housing facilities in Japan. Overseas, sales of WASHLET have continued to grow, and by august 2022 we had shipped over 60 million units of WASHLET around the world.
UNIVERSAL DESIGN
Universal Design of TOTO – To Create, Is To Think About People
Inheriting the Words of Our Founder, beginning with “Kindness must always come first,” we believe that to create is to think about people. To that end, we have continued to evolve TOTO’s Universal Design by closely observing the lifestyles of various people and turning a sympathetic ear to their concerns. In the 1960s, we began efforts that take into consideration those with disabilities. In addition to developing and selling products that make use of universal design, we also issue reports that survey the questions and concerns that people in wheelchairs, people with infants, sexual minorities, and other groups have when using toilets outside of their homes. In addition, we make proposals for toilet spaces that take into account various circumstances, and these proposals have been adopted in numerous locations.
Proposing New Value That Supports Health
Under the concept of new value unique to TOTO that can realize cleanliness and comfort; wellness, the TOTO Group added “Wellness” to the key material issue (materiality) of “Cleanliness and Comfort” in April 2024 with the aim of creating new value. We have been conducting research and development of products that enable our customers to further experience cleanliness and comfort; wellness in their everyday lives.
TOTO exhibited at International Sanitary and Heating (ISH) 2025, the world’s largest international trade fair for plumbing equipment, air-conditioning equipment, and other products, held in Frankfurt, Germany. We proposed health habits that can be maintained naturally.
GOALS
WILL2030 Social and Environmental Value Target
Key Indicators*
Percentage of TORNADO FLUSH units shipped
Number of WASHLET® units shipped
EWATER WASHLET® rollout percentage
FY2024 (Results)
82
%
3.06
million units
54
%
FY2026 (Targets)*
79
%
3.50
million units
58
%
Update according to actual results finalized at the end of June 2025
* Announced in April 2024